Privacy Policy

Personal data shared in connection with services offered under the sunarız brand is processed by sunarız as the data controller. This policy applies to sunariz.com, our order forms, and WhatsApp communications relating to an order.

• Your name, email address, telephone number, and order details.
• Photographs, written messages, optional audio recordings, and notes you submit.
• Limited payment records such as payment status and transaction reference, but not full card details.
• IP address, device and browser information, cookies, page views, and interaction data.
• Support requests and communications relating to your order.

• To create, process, personalize, and deliver your order.
• To verify payment, provide order updates, and respond to support requests.
• To prevent fraud and abuse and maintain the security of the service.
• To comply with legal obligations and establish, exercise, or defend legal claims.
• Where permitted or with your consent, to measure service performance and advertising campaigns.

Depending on the context, we rely on performance of a contract, compliance with legal obligations, legitimate interests, and consent as the legal bases for processing.

Source photographs, audio, and messages are used only to produce, quality-check, deliver, and revise the ordered content. We do not use your materials for advertising, public portfolio examples, or AI-model training without your permission.

We may share only the data necessary to operate the service with providers of hosting, payments, AI and media processing, analytics, advertising measurement, and communications. These may include payment processors, cloud infrastructure providers, WhatsApp/Meta, and Google Analytics.

Some providers may process information on servers outside your country. Where this occurs, we use the transfer mechanisms and safeguards required by applicable data-protection law.

The website may use essential technologies as well as Google Analytics and Meta Pixel to measure visits and the purchase journey. These services may process device information, approximate location, page interactions, and similar online identifiers. You can restrict or delete cookies through your browser settings.

We retain information only for as long as necessary to provide the service, support customers, maintain security, and meet legal obligations. When no longer required, data is deleted, destroyed, or anonymized. Order and financial records may be retained for periods required by law.

We apply reasonable technical and organizational safeguards, including access controls and encrypted transmission, to protect data against unauthorized access, loss, and misuse. No internet transmission or storage system can be guaranteed to be completely secure.

Subject to applicable law, including Article 11 of Turkey's Personal Data Protection Law No. 6698, you may ask whether we process your data; request access, correction, or deletion; learn about recipients; object where applicable; and seek compensation for unlawful processing.

Submit a request, together with information sufficient to verify your identity and order, through the WhatsApp channel used for your order. We will act on a request only after completing appropriate identity verification.

We may update this policy as the service or applicable law changes. Material updates will be published on this page with a revised date.